Solution
If Scratch/Streak on Side 2, or chattering noise occurs;
Register the target paper brand to Custom Paper Settings if it is not registered.
Check the value of 0304 (Adjust Paper Curl) in Adjusting Settings for Skilled Operator. Take a note of the current value.
According to the correction strength, adjust the value in Custom Paper Settings shown in the table below by -0.5%.
0304 Result |
Lower the following value |
|---|---|
Off |
105: [Decurler Feed Speed Adj: Curl Adj Off] |
Weak |
106: [Decurler Feed Speed Adj: Curl Adj Weak] |
Strong |
107: [Decurler Feed Speed Adj: Curl Adj Strg] |
Do the scratches/streaks/creases disappear?
Yes: Finished.
No: Repeat the step 3 and step 4 until the value reaches at the minimum. If there is no improvement even though the value reaches at the minimum, no further improvement can be expected in the field. Restore the value to the value that you took a note in step 2.
If Scratch/Streak on Side 1, or copied paper has creases;
Register the target paper brand to Custom Paper Settings if it is not registered.
Check the value of 0304 (Adjust Paper Curl) in Adjusting Settings for Skilled Operator. Take a note of the current value.
According to the correction strength, adjust the value in Custom Paper Settings shown in the table below by +0.5%.
0304 Result |
Lower the following value |
|---|---|
Off |
105: [Decurler Feed Speed Adj: Curl Adj Off] |
Weak |
106: [Decurler Feed Speed Adj: Curl Adj Weak] |
Strong |
107: [Decurler Feed Speed Adj: Curl Adj Strg] |
Do the scratches/streaks/creases disappear?
Yes: Finished.
No: Repeat the step 3 and step 4 until the value reaches at the minimum. If there is no improvement even though the value reaches at the minimum, no further improvement can be expected in the field. Restore the value to the value that you took in step 2.
Curl does not disappear even though a decurl unit is installed:
Make sure the installation procedure for the decurler unit, and install the unit again.
Does the curl disappear?
Yes: Finished.
No: Go to the next step.
Check the value of 0304 (Adjust Paper Curl) in Adjusting Settings for Skilled Operator. Take a note of the current value.
Is the value of 0304 “Strong”?
Yes: Go to the next step.
No: Change 0304 to “Strong” and go to the step 2.
Is the paper feed direction changed?
Yes: no further improvement can be expected in the field. Restore the value to the value that you took in step 3.
No: Turn the paper surface upside down, and go to the step 1.
