Solution (2: Custom Paper Settings)
If there is no improvement even though cleaning up the exit roller, then adjust the exit motor line speed, inverter entry speed, and inverter exit speed to the appropriate speeds.
The first we must do is specifying the roller that causes this issue.
Check |
Adjustment Item If the Check is YES |
|---|---|
Does the issue occur in a normal paper exit? |
123 [Exit Motor Feed Speed Adjustment] in Custom Paper Settings |
Does the issue occur in both inverting (face-down) and duplex printing? |
124 [Switchback Entrance Feed Speed Adj] in Custom Paper Settings |
Does the issue occur in only inverting (face-down)? |
125 [Switchback Exit Feed Speed Adj] in Custom Paper Settings |
None of the above is applicable. |
Adjustment through Custom Paper Settings (Scratches/Streaks on Side 2)
Register the target paper brand in Custom Paper Settings if it is not registered.
Take a note of the initial value of No. 123, 124, or 125 in Custom Paper Settings.
Adjust the value of the items applicable by -0.1% step.
Print the target paper.
Does the scratch/streak disappear?
Yes: Finished.
No: Repeat the step 3 through step 5. If some improvements are found with adjusting the value until -1.0%, then keep adjusting it. If no improvement can be found, there may be other causes. Restore the value to the value you took a note in step 2, and then, see other troubleshooting.
Adjustment through Custom Paper Settings (Scratches/Streaks or Creases appear on Side 1)
Register the target paper brand in Custom Paper Settings if it is not registered.
Take a note of the initial value of No. 123, 124, or 125 in Custom Paper Settings.
Adjust the value of the items applicable by +0.1% step.
Print the target paper.
Does the scratch/streak disappear?
Yes: Finished.
No: Repeat the step 3 through step 5. If some improvements are found with adjusting the value until +1.0%, then keep adjusting it. If no improvement can be found, there may be other causes. Restore the value to the value you took a note in step 2, and then, see other troubleshooting.
