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SC600 (Engine: Communication and Others)

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC618-01

D

Buffer Pass Unit: CTB_+24V_Power Supply Error

Detected that the +24V power supply is off for the PCB: CTB of the Buffer Pass Unit.

  • Error for PSU of Buffer Pass Unit

  • Connector disconnected

  • Harness grounding fault/disconnected

  • 24V load (motor/fan) layer shorted

  • Error for Controller Board of Buffer Pass Unit

  • Fuse tripped (PSU, board)

  • Replace the PSU of Buffer Pass Unit

  • Reconnect the connectors.

  • Replace the harnesses.

  • Replace the motor/fan.

  • Replace the Controller Board of Buffer Pass Unit

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC618-02

D

Buffer Pass Unit : CTB_+24VINT_Power Supply Error

Detected that the +24VINT power supply is off for the PCB: CTB of the Buffer Pass Unit.

  • Error for PSU of Buffer Pass Unit

  • Connector disconnected

  • Harness grounding fault/disconnected

  • 24V load (motor/fan) layer shorted

  • Error for Controller Board of Buffer Pass Unit

  • Fuse tripped (PSU board)

  • Board relay malfunction

  • Replace the PSU of Buffer Pass Unit

  • Reconnect the connectors.

  • Replace the harnesses.

  • Replace the motor/fan.

  • Replace the Controller Board of Buffer Pass Unit

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC619-00

D

Downstream Device Communication Error (Buffer Pass Unit)

  • When communication has been established with downstream devices and there is no response to the transmission command, not even after repeating the command 3 times.

  • When communication has been established with upstream devices and the transmission port level for the downstream devices does not turn to H level (break release) within the time limit.

  • I/F cable (downstream device side) connector loose/disconnected

  • Board malfunction (Buffer Pass Unit or downstream device)

  • Replace I/F cable between Buffer Pass Unit and downstream device. Reset connector.

  • Replace board (Buffer Pass Unit or downstream device)

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC620-01

D

ADF Communication Error

SC620-02

D

ADF Communication Error



Communication error between the main machine and ADF connected with ASAP.

SC620-01: A BREAK was detected after a successful connection.

SC620-02: Communication timeout after a successful connection.

Details:

SC is issued when an error is detected after ADF connection was recognized at power-on.

There will be no response either, if the ADF was not connected at power-on. In this case, however, SC is not issued and functions that do not use the ADF (copying from the exposure glass) are available.

  • ADF connection fault.

  • ADF defective

  • IPU board defective

  • Electrical noise on the line

  • Check ADF cable connection.

  • Replace the ADF.

  • Replace the IPU board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC621-00

D

Finisher/mail box communication error

Detected an error when connecting the communication line.

Received a communication error notification from the URAT.

  • Finisher Main Board defective.

  • BCU or IOB defective

  • Harness between finisher and main unit defective/disconnected/shorted

  • Reset or replace the connector harness for the finisher

  • Replace the BCU

  • Replace the finisher Main Board

  • Turn the main power off/on.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC622-01

D

Vacuum Feed LCIT 1 Communication Error

SC622-02

D

Vacuum Feed LCIT 2 Communication Error (2nd connection)

SC622-03

D

Vacuum Feed LCIT 3 Communication Error (3rd connection)



  • When an error occurs during circuit connection.

  • When a communication error notice is received from UART.



  • Defective Main Board for Vacuum Feed LCIT

  • BCU defective

  • Connection between Vacuum Feed LCIT and main unit defective/disconnected/shorted



  • Turn the main power off/on.

  • Reset or replace the connector harness for the LCIT where the SC was issued

  • Replace the BCU

  • Replace the Main Board for the LCIT where the SC was issued

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC625-00

D

TDCU Master Communication Error

SC626-00

TDCU Slave Communication Error


ASAP communication protocol error

The ASAP interface between engines has two systems: Master and Slave. The error detection process is the same for both systems, but the SC number is different.

  • Harness disconnected/loose

  • TDCU board error

  • BCU board error

  • Reset the connector between the BCU board and the TDCU board.

  • Replace the harness.

  • Replace the TDCU.

  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-01

D

IPU does not start.

Occurs when the IPU_Wake signal is not issued for the Wake side.

  • IPU board broken

  • BCU board broken

  • BCU board defective

  • BCU-IPU harness grounding fault

  • PSU 5V not output

  • Replace the FFC harness

  • Replace the connector between BCU and IPU.

  • Replace the BCU.

  • Replace the IPU.

  • Replace the PSU 2

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-04

D

IOB does not start (Master)

The IOB_WAKE signal (Master) of the IOB and the PFB is not "WAKE".

  • IOB damaged

  • BCU damaged

  • Connector defective between BCU and IOB

  • BCU defective

  • PSU5V not output

  • Harness between BCU and IOB: Grounding fault

  • Replace the IOB.

  • Replace the BCU.

  • Reconnect the BCU, IOB

  • Replace the PSU.

  • Replace the harness between BCU and IOB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-05

D

IOB does not start (Slave)



The IOB_WAKE signal (Slave) of the IOB and the PFB is not "WAKE".



  • IOB damaged

  • BCU damaged

  • Connector defective between BCU and IOB

  • BCU defective

  • PSU5V not output

  • Harness between BCU and IOB: Grounding fault



  • Replace the IOB.

  • Replace the BCU board.

  • Reconnect the BCU and IOB.

  • Replace the PSU 3

  • Replace the harness between BCU and IOB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC669


BCU_EEPROM Communication Error

SC669-01

D

BCU_EEPROM OPEN: ID error

SC669-02

D

BCU_EEPROM OPEN: Channel error

SC669-03

D

BCU_EEPROM OPEN: Device error

SC669-04

D

BCU_EEPROM OPEN: Communication abort error

SC669-05

D

BCU_EEPROM OPEN: Communication timeout error

SC669-06

D

BCU_EEPROM OPEN: Operation stopped error

SC669-07

D

BCU_EEPROM OPEN: Buffer full

SC669-08

D

BCU_EEPROM OPEN: No error code

SC669-09

D

BCU_EEPROM CLOSE: ID error

SC669-10

D

BCU_EEPROM CLOSE: No error code

SC669-11

D

BCU_EEPROM Data write: ID error

SC669-12

D

BCU_EEPROM Data write: Channel error

SC669-13

D

BCU_EEPROM Data write: Device error

SC669-14

D

BCU_EEPROM Data write: Communication abort error

SC669-15

D

BCU_EEPROM Data write: Communication timeout error

SC669-16

D

BCU_EEPROM Data write: Operation stopped error

SC669-17

D

BCU_EEPROM Data write: Buffer full

SC669-18

D

BCU_EEPROM Data write: No error code

SC669-19

D

BCU_EEPROM Data read: ID error

SC669-20

D

BCU_EEPROM Data read: Channel error

SC669-21

D

BCU_EEPROM Data read: Device error

SC669-22

D

BCU_EEPROM Data read: Communication abort error

SC669-23

D

BCU_EEPROM Data read: Communication timeout error

SC669-24

D

BCU_EEPROM Data read: Operation stopped error

SC669-25

D

BCU_EEPROM Data read: Buffer full

SC669-26

D

BCU_EEPROM Data read: No error code

SC669-27

D

BCU_EEPROM Device detection: ID error

SC669-28

D

BCU_EEPROM Device detection: Channel error

SC669-29

D

BCU_EEPROM Device detection: Device error

SC669-30

D

BCU_EEPROM Device detection: Communication abort error

SC669-31

D

BCU_EEPROM Device detection: Communication timeout error

SC669-32

D

BCU_EEPROM Device detection: Operation stopped error

SC669-33

D

BCU_EEPROM Device detection: Buffer full

SC669-34

D

BCU_EEPROM Device detection: No error code



When the I2C communication is not established between BCU and EEPROM.

  • EEPROM not connected fully

  • EEPROM not installed

  • EEPROM damaged

  • BCU damaged

  • Reconnect the EEPROM.

  • Replace the EEPROM.

  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC681


Toner Bottle: RFID Unit Check Error

SC681-01

D

No response

SC681-02

D

Remote signal down

SC681-03

D

Communication error

SC681-04

D

Internal error

SC681-05

D

Receipt buffer full

SC681-06

D

No tag response (S)

SC681-11

D

AFE error (S) : During reading/writing

SC681-16

D

CRC error (S)

SC681-21

D

Writing error (S)

SC681-26

D

Erase error (S)

SC681-31

D

Under voltage (S)

SC681-36

D

Compare (CRC) error (S)

SC681-41

D

Header check error (S)

SC681-46

D

Compare and header check error (S)

SC681-51

D

Command error (S)

SC681-56

D

Specification block error (S)

SC681-63

D

AFE error: During AFE reset: SC display



  • When an error occurs during circuit connection

  • When an error notice is received during communication with the tag and recovery is not possible even after trying 3 times.

  • Reader/writer malfunction

  • ASAP I/F not connected

  • Electrical noise

  • No tag (ID chip)

  • Tag internal error

  • Cycle the machine off/on.

  • Replace the toner bottle

  • Replace the RFID (Antenna).

  • Replace the RFID (CPU).

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC682


PCU: ID Chip Communication Error

SC682-01

D

PCU: ID Chip Communication Error(K_Invalid Device ID)

SC682-02

D

PCU: ID Chip Communication Error(M_Invalid Device ID)

SC682-03

D

PCU: ID Chip Communication Error(C_Invalid Device ID)

SC682-04

D

PCU: ID Chip Communication Error(Y_Invalid Device ID)

SC682-05

D

PCU: ID Chip Communication Error(S_Invalid Device ID)

SC682-06

D

PCU: ID Chip Communication Error(K_Channel error (e.g. bus disconnection))

SC682-07

D

PCU: ID Chip Communication Error(M_Channel error (e.g. bus disconnection))

SC682-08

D

PCU: ID Chip Communication Error(C_Channel error (e.g. bus disconnection))

SC682-09

D

PCU: ID Chip Communication Error(Y_Channel error (e.g. bus disconnection))

SC682-10

D

PCU: ID Chip Communication Error(S_Channel error (e.g. bus disconnection))

SC682-11

D

PCU: ID Chip Communication Error(K_Device Error (No ID chip))

SC682-12

D

PCU: ID Chip Communication Error(M_Device Error (No ID chip))

SC682-13

D

PCU: ID Chip Communication Error(C_Device Error (No ID chip))

SC682-14

D

PCU: ID Chip Communication Error(Y_Device Error (No ID chip))

SC682-15

D

PCU: ID Chip Communication Error(S_Device Error (No ID chip))

SC682-16

D

PCU: ID Chip Communication Error(K_Communication aborted (error during communication))

SC682-17

D

PCU: ID Chip Communication Error(M_Communication aborted (error during communication))

SC682-18

D

PCU: ID Chip Communication Error(C_Communication aborted (error during communication))

SC682-19

D

PCU: ID Chip Communication Error(Y_Communication aborted (error during communication))

SC682-20

D

PCU: ID Chip Communication Error(S_Communication aborted (error during communication))

SC682-21

D

PCU: ID Chip Communication Error(K_Communication timeout)

SC682-22

D

PCU: ID Chip Communication Error(M_Communication timeout)

SC682-23

D

PCU: ID Chip Communication Error(C_Communication timeout)

SC682-24

D

PCU: ID Chip Communication Error(Y_Communication timeout)

SC682-25

D

PCU: ID Chip Communication Error(S_Communication timeout)

SC682-26

D

PCU: ID Chip Communication Error(K_Device stopped (logically stopped))

SC682-27

D

PCU: ID Chip Communication Error(M_Device stopped (logically stopped))

SC682-28

D

PCU: ID Chip Communication Error(C_Device stopped (logically stopped))

SC682-29

D

PCU: ID Chip Communication Error(Y_Device stopped (logically stopped))

SC682-30

D

PCU: ID Chip Communication Error(S_Device stopped (logically stopped))

SC682-31

D

PCU: ID Chip Communication Error(K_Requested buffer full)

SC682-32

D

PCU: ID Chip Communication Error(M_Requested buffer full)

SC682-33

D

PCU: ID Chip Communication Error(C_Requested buffer full)

SC682-34

D

PCU: ID Chip Communication Error(Y_Requested buffer full)

SC682-35

D

PCU: ID Chip Communication Error(S_Requested buffer full)

SC682-36

D

PCU: ID Chip Communication Error(K_No error code)

SC682-37

D

PCU: ID Chip Communication Error(M_No error code)

SC682-38

D

PCU: ID Chip Communication Error(C_No error code)

SC682-39

D

PCU: ID Chip Communication Error(Y_No error code)

SC682-40

D

PCU: ID Chip Communication Error(S_No error code)



When error notification was received during communication with the tag and operation is not resumed after 3 retries.

There was an error during (wired) communication with the ID chip on the toner bottle.

  • PCU set error

  • Harness broken

  • BCU damaged

  • IOB damaged

  • Unintended noise

  • Cycle the machine off/on

  • Replace the PCU.

  • Reconnect the BCU, IOB connector

  • Replace the BCU, IOB.

  • Replace the harness between BCU and IOB, BCU and PCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC684


Fusing: ID Chip Communication Error

SC684-01

D

I2C BUS OPEN: (Invalid Device ID)

SC684-02

D

I2C BUS OPEN: (Channel error (e.g. bus disconnection))

SC684-03

D

I2C BUS OPEN: (Device Error (No ID chip))

SC684-04

D

I2C BUS OPEN: (Communication aborted (error during communication))

SC684-05

D

I2C BUS OPEN: (Communication timeout)

SC684-06

D

I2C BUS OPEN: (Device stopped (logically stopped))

SC684-07

D

I2C BUS OPEN: (Requested buffer full)

SC684-08

D

I2C BUS OPEN: (No error code)

SC684-09

D

I2C BUS CLOSE: (Invalid Device ID)

SC684-10

D

I2C BUS CLOSE: (No error code)

SC684-11

D

I2C BUS Data read: (Invalid Device ID)

SC684-12

D

I2C BUS Data read: (Channel error (e.g. bus disconnection))

SC684-13

D

I2C BUS Data read: (Device Error (No ID chip))

SC684-14

D

I2C BUS Data read: (Communication aborted (error during communication))

SC684-15

D

I2C BUS Data read: (Communication timeout)

SC684-16

D

I2C BUS Data read: (Device stopped (logically stopped))

SC684-17

D

I2C BUS Data read: (Requested buffer full)

SC684-18

D

I2C BUS Data read: (No error code)

SC684-19

D

I2C BUS Data read: (Invalid Device ID)

SC684-20

D

I2C BUS Data write: (Channel error (e.g. bus disconnection))

SC684-21

D

I2C BUS Data write: (Device Error (No ID chip))

SC684-22

D

I2C BUS Data write: (Communication aborted (error during communication))

SC684-23

D

I2C BUS Data write: (Communication timeout)

SC684-24

D

I2C BUS Data write: (Device stopped (logically stopped))

SC684-25

D

I2C BUS Data write: (Requested buffer full)

SC684-26

D

I2C BUS Data write: (No error code)



When an error notice is received during communication with the fixed ID chip and recovery is not possible even after trying 3 times.

  • Fusing unit set error

  • ID chip defective

  • Harness broken

  • BCU and IOB damaged

  • Unintended noise

  • Set the fusing unit again.

  • Replace the ID chip.

  • Fix the harness.

  • Replace the BCU and IOB.

  • Cycle the machine off/on

  • Reconnect the IOB connector.

  • Replace the IOB

  • Replace the harness between IOB and Fuser Unit

  • Set the fuser unit again

  • Replace the fusing unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-00

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit



  • PSU overcurrent detected (grounding fault caused by harness or motor)

  • PSU4 defective

  • Connecter disconnected

  • PFB malfunctioning

  • IOB malfunctioning

  • Harness broken or grounding fault



  • Replace the part where grounding fault occurred.

  • Replace the PSU4.

  • Set the connector again.

  • Replace the PFB.

  • Replace the IOB.

  • Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-01

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit

  1. Replace the part where grounding fault occurred.

  2. PSU1 defective.

  3. Connecter disconnected

  4. TDCU malfunctioning

  5. PFB malfunctioning

  6. IOB malfunctioning

  7. Harness broken

  1. Replace the part where grounding fault occurred.

  2. Replace the PSU1.

  3. Set the connector again.

  4. Replace TDCU.

  5. Replace PFB.

  6. Replace IOB.

  7. Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-02

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit.

  1. PSU overcurrent detected (grounding fault caused by harness or motor)

  2. PSU2 defective

  3. FU3 / FU5 on PSU2 melted

  4. Connecter disconnected

  5. IOB malfunction

  6. Harness broken

  1. Replace the part where grounding fault occurred.

  2. Replace the PSU2.

  3. Replace the FU3 /FU5 on PSU2.

  4. Set the connector again.

  5. Replace IOB.

  6. Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-03

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit



  1. PSU overcurrent detected (grounding fault caused by harness or motor)

  2. PSU3 defective

  3. FU3/FU5 on PSU3 melted

  4. Connector disconnected

  5. PFB malfunction

  6. BCU malfunction

  7. IOB malfunction

  8. Harness broken



  1. Replace the part where grounding fault occurred.

  2. Replace the PSU3.

  3. Replace the FU3 / FU5 on PSU3.

  4. Set the connector again.

  5. Replace the PFB.

  6. Replace the BCU

  7. Replace IOB.

  8. Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-04

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit



  1. PSU overcurrent detected (grounding fault caused by harness or motor)

  2. PSU4 defective

  3. FU3/FU5 on PSU4 melted

  4. Connecter disconnected

  5. PFB malfunction

  6. BCU malfunction

  7. IOB malfunction

  8. Harness broken



  1. Replace the part where grounding fault occurred.

  2. Replace the PSU4.

  3. Replace the FU3 / FU5 on PSU4.

  4. Set the connector again.

  5. Replace the PFB.

  6. Replace the BCU

  7. Replace IOB.

  8. Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-05

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit

  1. IOB load harness grounding fault or part malfunction

  2. IOB malfunction

  1. Replace the part with grounding fault or malfunction

  2. Replace IOB.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC685-06

D

DC Power Supply Voltage Error



When an error is detected for the 5V power supply to the Right Drawer Unit

  1. PSU overcurrent detected (grounding fault caused by harness or motor)

  2. PSU5 defective

  3. FU3 on PSU5 melted

  4. Connecter disconnected

  5. IOB malfunction

  6. Harness broken

  1. Replace the part where grounding fault occurred.

  2. Replace the PSU5

  3. Replace the FU3 on PSU5

  4. Set the connector again.

  5. Replace IOB

  6. Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC687-00

D

PER Not Received Error

Unable to receive the PER command from the controller.

Communication error

Cycle the machine off/on.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC688-01

D

Communication error during TSB power activation

SC688-02

D

Communication error during TSB normal status

SC688-03

D

Break detection during TSB normal status



At the time of an ASAP communication protocol error,

  • When a break signal is detected during power activation.

  • When a non-response (100ms) is detected 3 times consecutively during normal operation.

  • When NAK is detected 3 times before ACK response during normal operation.

  • When a break signal is detected during normal operation.



  • TSB error

  • IOB error

  • Harness disconnected between TSB and IOB

  • Connector disconnected between TSB and IOB

  • Unintended noise



  • Replace the TSB.

  • Replace the IOB.

  • Replace the harness between TSB and IOB.

  • Set the connector between TSB and IOB again.