Top Page > SC Codes > Service Call 101-195 > SC100 (Engine: Scanning)
SC100 (Engine: Scanning)
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC101-01 |
D |
Lamp Error (Scanning) |
|
|
The white level peak did not reach the prescribed threshold when the white plate was scanned. |
|
|
LED defective
IDB (LED driver) defective
SBU defective
IPU defective
Power/signal harness defective
Condensation in scanner unit
Mirrors or lenses dirty or positioned incorrectly
White plate dirty or installed incorrectly
|
|
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Reattach/clean the mirrors. Adjust sub scan registration with positioning pins after reattach the mirrors.
Clean the lenses. Replace the lens block if lens is detached.
Clean the white plate. Because white plate is attached between the scale and the exposure glass, it has to be peeled off the exposure glass with the scale in order to get access (clean). Once white plate has been peeled off, attach a new scale (Without debris getting in).
Replace the LED board.
Replace the IDB board.
Replace the SIO board.
Replace the SBU board.
Replace the IPU board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC101-02 |
D |
Lamp Error (LED illumination adjustment) |
LED error was detected. |
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Replace the LED board.
Replace the IDB board.
Replace the SIO board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC102-00 |
D |
LED Illumination Adjustment Error |
The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments. |
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Replace the LED board.
Replace the IDB board.
Replace the SBU board.
Replace the IPU board.
Replace the SIO board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC120-00 |
D |
Scanner Home Position Error 1 |
The scanner home position sensor does not go OFF. Details: Error detection timing
During homing (when the machine is turned ON or when it returns from energy save mode)
During an automatic adjustment (when the machine is turned ON or when it returns from energy save mode)
During a scan from the ADF or exposure glass.
|
Scanner motor driver defective
Scanner motor defective
Scanner HP sensor defective
Harness defective
Timing belt, pulley, wire, or carriage not installed correctly
|
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC121-00 |
D |
Scanner Home Position Error 2 |
The scanner home position sensor does not go ON. Details: Error detection timing
|
Scanner motor driver defective
Scanner motor defective
Scanner HP sensor defective
Harness defective
Timing belt, pulley, wire, or carriage not installed correctly
|
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC141-00 |
D |
Black level detection error |
The black level cannot be adjusted within the target during auto gain control. |
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Replace the SBU board.
Replace the IPU board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC142-00 |
D |
White level detection error |
|
|
|
|
|
SBU defective
LED defective
IDB (LED driver) defective
IPU defective
Power/signal harness defective
Scanner drive error
Condensation in scanner unit
Mirrors or lenses dirty or positioned incorrectly
White plate dirty or installed incorrectly
|
|
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Reattach/clean the mirrors. Adjust sub scan registration with positioning pins after reattach the mirrors.
Clean the lenses. Replace the lens block if lens is detached.
Clean the white plate. Because white plate is attached between the scale and the exposure glass, it has to be peeled off the exposure glass with the scale in order to get access (clean). Once white plate has been peeled off, attach a new scale (Without debris getting in).
Replace the SBU board.
Replace the LED board.
Replace the IDB board.
Replace the IPU board.
Replace the SIO board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC144-00 |
D |
SBU Communication Error |
Connection to SBU cannot be confirmed. (Connection detection error)
Cannot communicate with the SBU, or the communication result is abnormal.
|
|
Cycle the machine off/on.
Reconnect the power/signal harness.
Replace the SBU board.
Replace the IPU board.
Replace the BCU board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC161-01 |
D |
IPU Error (LSYNC abnormal) |
An error occurred during the self-diagnostic test performed every time the machine is turned on, or returns to full operation from energy save mode. |
IPU (BCU, iCTL) board defective (ASIC-LEO connection failure, LSYNC abnormal, etc.)
SBU defective
LVDB_U defective
Cable between SBU and IPU (or BCU) defective
Power harness of LVDB_U disconnected.
|
Replace the IPU (or BCU) board.
Replace the lens block.
Replace LVDB_U.
Check the cable between SBU and IPU (or BCU)
Reconnect the LVDB_U power harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC161-02 |
D |
IPU error (Ri response abnormal) |
The machine detects an error during an access to the Ri. |
IPU (BCU, iCTL) board defective (Ri response abnormal, etc.)
Disconnected LVDB_D power harness.
|
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC161-06 |
D |
IPU error (M2P error) |
M2P error occurs if the image transfer from controller to IPU board is not delayed, that causes the image problems |
|
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC185-00 |
D |
CIS transmission error |
The data read from the ASIC register on the CIS were not as expected. Details:
Occurs when a serial communication error between the CIS board and the DF board is detected. Occurs also when an error is detected during initialization of the ASIC on the CIS.
This can happen during initialization and feeding. The first and second consecutive occurrences of each constitute jams. The third occurrence constitutes an SC.
|
Connector or harness between DF board and CIS board is disconnected or defective
ASIC on the CIS is defective
Boot failure of ASIC on the CIS
|
Reconnect the power/signal harness.
Replace the CIS and CIPB.
Replace the ADF main control board.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC186-00 |
D |
CIS LED error |
|
|
During initialization:
During scanning:
Details: During initialization:
Occurs when one out of two CIS LEDs is malfunctioning, causing the difference between the average values of leading-edge area and rear-edge area to be large (CIS LED error detection).
Occurs when both of the CIS LEDs are malfunctioning (unlit), causing the shading data peak value to be extremely low (CIS white level adjustment).
During scanning:
Occurs when both of the CIS LEDs are malfunctioning (unlit), causing the shading data peak value to be extremely low (CIS scan control, gray balance adjustment/confirmation).
The first and second consecutive occurrences of each constitute initial/feed jams. The third occurrence constitutes an SC.
|
|
|
During initialization:
During scanning:
|
Reconnect the power/signal harness.
Replace the CIS and CIPB.
Replace the CIS background white roller.
Replace the power/signal harness.
Replace the ADF main control board.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC187-00 |
D |
CIS black level error |
The black level scanned by CIS is abnormal. Details:
|
CIS defective |
Replace the CIS and CIPB |
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC188-00 |
D |
CIS white level error |
Details:
|
|
Reconnect the power/signal harness.
Replace the CIS and CIPB.
Replace the CIS background white roller.
Replace the power/signal harness.
|
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC189-00 |
D |
CIS gray balance adjustment error |
The difference between gray balance adjustment target value and the value scanned from the GS20 chart was out of specification upon execution of gray balance adjustment confirmation (SP4-705-002). Details:
|
|
Replace the adjustment chart. (Degradation due to scratches and smudges) |
SC No. |
Level |
Error Name/Error Condition/Major Cause/Solution |
SC195-00 |
D |
Machine serial number error |
Comparison of the product identification code in the machine serial number (11 digits). |
The product identification code in the machine serial number (11 digits) does not match. |
Re-enter the machine serial number. |