Service Call Conditions
At job end or when the machine is switched off, both sides of the ITB unit are lowered and separated from the drums.
However, after a power failure or accidental disconnection of the power cord, or after a machine issues an SC code after a malfunction, both or one side of the ITB may remain up against the drums.
To avoid damage to the ITB, both sides of the ITB must be checked and lowered before the ITB unit can be pulled out of the unit.
Pattern |
Display |
How to reset |
SC call or SC alarm in customer support system |
|---|---|---|---|
A |
The SC is displayed on the operation panel, and the machine cannot be used (safety-related SC). |
Execute CE reset SP mode, and switch main power from OFF to ON. |
Occurrence & alarm count Immediate alarm |
B |
When a function is selected, the SC is displayed on the operation panel, and the machine cannot be used (down-time mitigation). |
Switch main power from OFF to ON. |
Occurrence & alarm count Power OFF Alarm count and alarm only if recurrence |
C |
No display on the operation panel, and use is permitted. |
Count only logging. |
Occurrence Logging count & alarm count |
D |
The SC is displayed on the operation panel, and the machine cannot be used (machine-error SC). |
Switch main power from OFF to ON. |
Occurrence & alarm count Power OFF Alarm count and alarm only if recurrence |
When an ordinary SC (type D) is generated, an automatic reboot is performed. When an event is reported by the customer support system, even in the event of an ordinary SC, reboot is not performed. During automatic reboot, a confirmation screen is displayed after the reboot.
When automatic reboot occurs twice continuously, an SC is displayed without rebooting, and logging count is performed. Also, when an SMC print is output, an * mark is added alongside the SC number for clarity.
Automatic reboot can be enabled or disabled with SP5-875-001 (SC automatic reboot setting) (default value: 0: Manual reboot).
