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Troubleshooting

Overview

LED Error Code

Overview

How to Deal with an Error Code

Diagnostic Code Table

How to Identify the Location of CPU/DIMM/HDD Errors

How to Identify the Location of CPU/DIMM/HDD Errors

CPU

DIMM

HDD

How to Solve When an Error Occurs

How to Solve When an Error Occurs

When the Printer SC Occurs

When the Print Server Error Occurs

Service Call (SC) Tables

Service Call Conditions

Service Call (SC911)

Traces

Managing Archived Traces

Operation from the Printer Screen

Operation from the Console Screen on the Print Server

Saving Traces

Operation from the Printer Screen

Operation from the Console Screen on the Print Server

Capturing a Print Job

Image Trouble

Cannot Get the Solid BK 100% When Selecting PureBlack/RichBlack

Troubles That Related to the Optional IPDS

Cannot Exit SP Mode While Establishing a Session with the IPDS Print Server

Troubles That Related to External Printing Software

Data Cannot Be Sent Properly When Using Prinect