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System Maintenance Reference

Service Program Mode

Firmware Update

Overview

Firmware Type

Procedure

Update procedure

Error Screens During Updating

RFU Updating the Firmware

RFU Performable Condition

Package Firmware Update

Overview

Immediate Update

Update at the Next Visit (Reserve)

How to Set the Machine to Download Firmware Later (RESERVE)

How to Check if the Firmware Downloaded with RESERVE

How to Install Firmware Downloaded with RESERVE

Update via SD card

Updating JavaVM

Creating an SD Card for Updating

Updating Procedure

List of Error Messages

Capturing the Debug Logs

Overview

Security of the Operation Log

Retrieving the Debug Logs

Procedure for Retrieving the Debug Log with SD Card

Reboot/System Setting Reset

System Settings and Copy Setting Reset

System Setting Reset

Copier Setting Reset

NVRAM Data Upload/Download

Uploading Content of NVRAM to an SD card

Downloading an SD Card to NVRAM

Address Book Upload/Download

Information List

Download

Upload

SMC List Card Save Function

Overview

SMC List Card Save

Procedure

File Names of the Saved SMC Lists

Error Messages

UP/SP Data Import/Export

Overview

Import/export conditions

UP Data Import/Export

Data that can be imported and exported

Data that cannot be imported or exported

Exporting Device Information

Importing Device Information

SP Data Import/Export

Data that can be imported and exported

Exporting Device Information

Importing Device Information

Possible solutions for import/export problems

Test Pattern Printing

Card Save Function

Overview

Card Save:

Procedure

Error Messages