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Troubleshooting

Utilities

Overview of Utilities

Smart Organizing Monitor

Initial Screen

Status Tab Change Button

Job Log Tab

User Tool Tab

Printer Configuration Screen

System Tab

Printer Tab

Copy Tab (M102/M103 Only)

Fax Tab (M103 Only)

Smart Organizing Monitor Service Mode

What Is Service Mode?

Service Mode Screen

M103 User Tools

Fax Maintenance (M103)

Fax Test (M103)

Service Calls

Overview

General

Fusing Related SC Codes

When an Error Occurs

Executing Fuser SC Reset

SC Tables

SC Table Key

SC100: Scanning

SC200: Scanning

SC400: Around the Drum

SC500: Paper Feed, Transport

SC600: Communication

SC800: Other

Image Problems

Overview

Printing the Test Page

Dark Lines in Halftone Areas

Common Problems

All Models

M101, M102

M103